Contact Us

Terry Group – Location and Contact Details

The customer services team at the Terry Group are always happy to help. If you have an urgent requirement please call the team on 0345 365 5366.

Our contact details are below:

Head Office & Factory

a: Unit 1 | Longridge Trading Est | Knutsford | Cheshire | WA16 8PR | UK
t: 0345 365 5366

London Office

a: 2nd Floor | 145 – 157 St John St | London | EC1V 4PW | UK
t: 0345 365 5376 |

Terry Group - Location Map

Terry Group – Location Map

The factory where our platform lifts are manufactured is based in Knutsford. This provides a central location to enable the Terry Group to manage a national teams for sales and engineering . We are also close to Manchester Airport so that we can service our growing international customer base.

Our facilities in Knutsford, Cheshire includes the factory, head office, refurbishment storage facility, training, showroom, marketing and research and development.

If you would like to see one of our lifts in the showroom, please call 0345 365 5366 to arrange an appointment with our technical advisor who will be happy to talk to you about your requirements and demonstrate our lifts to you.

We have a team of regional sales managers who are more than happy to visit you to discuss your requirements as each property is different. To arrange an appointment for one of the sales team to call in and discuss your requirements, please call 0345 365 5366.

If you are an architect, designer, builder, construction company, again one of our sales team will be happy to discuss your next project with you. Our web site at has downloadable brochures, user and installation guides. We are also able to offer more technical information such as downloadable CAD drawings for registered users. Call 0345 053 5366 to register to use the web site.

Terry Group Ltd. Registered in England 1683339

20 Responses to Contact Us

  1. Kevin Kusman says:

    Please contact me regarding a platform lift

    Phone number supplied

  2. John Latter says:

    Please could you send me details of floor to floor domestic lifts to include footprint and minimum overall height.Please also include a price list for re-furbished models and is the installation subject to Local Health and Safety regs.

    John Latter

    • Terry Lifts says:

      John, many thanks for your question.

      All the product details, including the footprint and heights can be found at:

      For an installation of a through floor lift a building notice is submitted to local building control as a hole needs to be made through the floor to take the lift and the joists strengthened either side of the hole. We have a risk assessment for the lift and we also do a risk assessment for each installation to ensure safe working for each installation. Terry lifts are accredited to a number of construction safety schemes including Construction Line, Safe Contractor and CHAS.

      As each installation is different, we don’t issue price lists as such as we offer a wide range of variants to suit a wide range of circumstances. Please call 0845 365 5366 and ask for technical support where you can talk to an engineer who will talk you through the options and then be able to give you a budget price. We can only give a budget price over the phone as a visit to where you require the lift to be installed will be needed in order to determine what building works will be required in order to fit the lift.

  3. Dave Greaves says:

    Hi, My story is pretty complicated.
    Basicly I’m looking for a reconditioned through the floor lift. My intention is to get a brick extention built to house said lift, purely because of the size of the lifts & the size of our house! So visit me if you wish, but theres not a lot to see, however a visit may give you an insight to our problems. Please call me 01704 533410

    • Good afternoon Mr Greaves, I have passed your message on to my colleague, Paul Whitehead who looks after the Southport area. He will be in touch soon to discuss your needs and arrange a visit if required. In the meantime, please feel free to call us on 0845 365 5366 and we will be happy to help. Many thanks.

  4. Salman says:

    Hi, I am buying a house where a through floor wheel chair lift is already installed. I want it removed and wish to sell it. Not sure if the gap in floor can be repaired and if it takes expert engineers to take it apart carefully.
    Please advise if you are able to help.

    • Hi Salman, we would be able to assist with the removal of your lift and the repair of the aperture cut in the ceiling. If you would like to contact us on 0845 365 5366 (or alternatively provide your telephone number) we will be able to discuss your requirements and let you have a quote for the work. Many thanks.

  5. Hannah says:

    I also am purchasing a house with a through floor wheelchair lift which I would like removing. Please could you call me on 07807 079 605 to arange providing me with a quote? I am based in Wirral, Merseyside.
    Many thanks,

  6. Tracy Hayes says:

    Hi, I have a Terry through floor wheel chair lift in my house which I would like removed and wish to sell it.

    Please advise if you are able to help.

    • Jessica Ward says:

      Hi Tracy,

      Thank you for your comment. Yes we will be able to help please contact us on 0845 365 5366 or alternatively please leave your phone number and I will arrange for a member of our team to give you a call.

      Many thanks

  7. siti says:

    am looking for a lift for the disable, preferably reconditioned. how much does it range? and the cost is it inclusive of shipping.

  8. Satish says:

    Hi Satish here – can you please let me know if there are any indoor harmony lifts for sale second hand? 07949 310032, many thanks Satish

  9. michael robert davies-bidgood M & E Eng says:

    Request information on a second hand 3 story ( 10M 500KG single phase motor)
    through floor personel lift. I can remove it my self and make good to your spec. The most important info required is the ” price and location ” kind regards Mike

    • Terry Lifts says:

      Dear Michael,
      Thank you for your enquiry. A member of our staff will be in contact you shortly. Please don’t hesitate to call us on 0845 365 5366 in case you have any further questions.

  10. Alan Bloomfield says:

    Do you have an Australian distributer?

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